Access, Eligibility & Accounts

You may use our Services only if you are legally permitted to enter into a binding transaction in your place of residence.

If account registration or checkout requires personal information, you agree to provide accurate, current, and complete details.

• You are responsible for safeguarding your account login information.
• You are responsible for activity carried out through your account unless prohibited by applicable law.
• You must not sell, transfer, lease, or misuse another customer's account.

Products & Product Information

We aim to present product descriptions, images, specifications, features, and other information as clearly as reasonably possible.

Actual product colors or visual appearance may vary slightly because of screen settings, device displays, production updates, lighting, photography, or other technical factors.

Product descriptions, availability, models, specifications, packaging, and assortment may be updated, replaced, limited, or discontinued without prior notice where permitted by law.

Orders & Acceptance

Submitting an order represents your request to purchase the selected products. An order is not considered finally accepted until payment has been processed and the order has entered our fulfillment process or otherwise been confirmed.

We may decline, limit, or cancel an order when reasonably necessary, including in cases involving payment problems, suspected fraud, inventory issues, inaccurate pricing, shipping restrictions, or other operational concerns.

If we make a material change to an order or are unable to accept it, we will attempt to contact you using the details provided during checkout.

Pricing, Payment & Billing

Prices, promotions, discounts, and product availability may change from time to time. The amount applicable to your purchase is the amount displayed and confirmed during checkout, subject to correction of obvious errors.

Unless otherwise stated, product prices may not include applicable shipping charges, duties, taxes, import costs, or other fees.

By placing an order, you confirm that you are authorized to use the payment method submitted and that the billing information you provide is accurate.

Shipping & Delivery

Estimated processing and delivery periods are provided for planning purposes and are not guaranteed arrival dates.

Shipping may be affected by carrier delays, customs procedures, weather, regional disruptions, holidays, transportation issues, or other events outside our reasonable control.

Intellectual Property

Unless otherwise stated, the Arlonexa™ website and its original content—including brand names, logos, graphics, text, product photography, layout, design elements, videos, and other materials—are owned by us or used under applicable rights or licenses.

Store content is made available primarily for personal, non-commercial browsing and shopping.

• You may not reproduce or commercially distribute our content without authorization.
• You may not use Arlonexa™ branding in a way that creates confusion about affiliation or endorsement.
• Third-party trademarks remain the property of their respective owners.

Third-Party Tools & Services

Our store may provide access to payment providers, analytics tools, shipping services, applications, widgets, or other technologies supplied by third parties.

These services may operate under their own terms and privacy practices. We do not control every aspect of third-party platforms and cannot guarantee their uninterrupted availability.

External Links

Our website may contain links to websites or services operated by third parties. Those destinations are separate from Arlonexa™ and may apply different terms, privacy practices, pricing, or policies.

Please review the applicable terms of any external service before relying on or purchasing from it.

Shopify Platform

Our online store is powered by Shopify, which provides ecommerce infrastructure and related technology that enables us to operate our website and checkout experience.

Purchases made through the Arlonexa™ store are transactions between you and Guangzhou Xingshang Yinli Network Co., Ltd., subject to these Terms and the applicable store policies.

Shopify may separately process certain technical, transaction, and personal information as necessary to provide its platform services.

Privacy & Personal Information

Information collected through our Services is handled according to our Privacy Policy and applicable data protection requirements.

Certain information may also be processed by Shopify, payment providers, shipping providers, analytics services, or other partners that help us operate the store.

Reviews, Feedback & Submissions

If you voluntarily submit a review, suggestion, product feedback, idea, photo, or other content to us, you confirm that you have the necessary rights to provide that material.

Where permitted by law, you grant us permission to use, reproduce, display, adapt, or share submitted feedback for purposes related to operating, improving, or promoting the Arlonexa™ brand and Services.

Submitted content must not violate third-party rights, contain unlawful material, impersonate another person, or intentionally mislead customers.

Errors & Corrections

From time to time, our website may contain typographical errors, outdated details, inaccurate availability information, or other unintended mistakes.

Where permitted by law, we may correct inaccurate information, update content, revise pricing, or cancel an affected order when a material error is identified.

Prohibited Uses

You may not use our website, Services, or content for unlawful, harmful, deceptive, abusive, or unauthorized purposes.

• Do not attempt to damage, overload, disrupt, or compromise the security of the website.
• Do not introduce viruses, malicious code, automated attacks, or harmful software.
• Do not scrape, harvest, or collect personal information from other users without lawful authorization.
• Do not impersonate Arlonexa™, another customer, or another organization.
• Do not use our Services to violate intellectual property, privacy, consumer-protection, or other applicable rights.

Suspension & Termination

We may suspend, limit, or terminate access to our Services when necessary to protect the store, other customers, our rights, or the security and integrity of the platform.

Obligations that logically continue after termination, including intellectual property provisions, payment obligations, liability provisions, and dispute-related terms, will remain in effect where applicable.

Disclaimers

Website information is provided for general shopping and informational purposes. Although we work to keep product and store information accurate, we do not guarantee that every element of the Services will always be uninterrupted, error-free, current, or available.

Limitation of Liability

To the maximum extent permitted by applicable law, Arlonexa™, Guangzhou Xingshang Yinli Network Co., Ltd., and our service providers will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from use of the Services where such limitations are legally permitted.

Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable costs arising from your material violation of these Terms, unlawful misuse of the Services, or infringement of another person's rights.

This section does not create obligations that are prohibited or unenforceable under applicable consumer law.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or separated to the minimum extent necessary, while the remaining provisions will continue to apply.

Waiver & Entire Agreement

A failure by us to enforce a particular provision at one time does not mean that we permanently waive that right.

These Terms, together with the policies referenced on our website, form the agreement governing your use of the Arlonexa™ online store unless otherwise required by law.

Assignment

You may not transfer your rights or obligations under these Terms without our prior consent where such consent is legally required.

We may transfer or assign our rights and obligations in connection with a corporate reorganization, sale, acquisition, service-provider arrangement, or other legitimate business transaction, subject to applicable law.

Applicable Law & Consumer Rights

These Terms are interpreted subject to the laws that lawfully apply to the relevant transaction and the rights available to customers in their place of residence.

Nothing in these Terms is intended to remove mandatory consumer protections that apply to you under applicable law.

Section Headings

Headings are included only to make these Terms easier to navigate. They do not independently alter the meaning of the provisions that follow them.

Updates to These Terms

We may revise these Terms when our Services, policies, legal requirements, operational practices, or business structure change.

The latest version will be posted on this page. Where applicable law requires additional notice for material changes, we will provide that notice through an appropriate method.

Continued use of the Services after an updated version becomes effective may constitute acceptance of the revised Terms where permitted by law.

Contact Information

Questions about these Terms of Service may be sent to:

Guangzhou Xingshang Yinli Network Co., Ltd.

Room 101, No. 8, North 2nd Lane,
Shangjing West Road, Dayuan,
Baiyun District, Guangzhou City

Email: service@arlonexa.com