Official Company Information
Guangzhou Xingshang Yinli Network Co., Ltd.
Arlonexa™
Room 101, No. 8, North 2nd Lane,
Shangjing West Road, Dayuan,
Baiyun District, Guangzhou City
Privacy Policy
Your information plays an important role in providing a smooth online shopping experience. This Privacy Policy explains what information may be collected when you use the Arlonexa™ store, why we use it, when it may be shared, and what choices may be available to you.
Information Used to Support Your Shopping Experience
When you browse our store, purchase an Arlonexa™ product, communicate with customer care, or interact with available website features, certain personal and technical information may be processed so we can operate the store and provide the requested services.
We aim to collect and use information for legitimate business purposes such as fulfilling orders, communicating with customers, preventing fraud, improving our website, and supporting marketing activities where permitted.
Information We May Collect
The information we process depends on how you interact with the Arlonexa™ store.
Information You Provide Directly
When you place an order, create an account, contact us, sign up for communications, or otherwise provide information through the store, we may receive details such as:
Information Collected Automatically
When you browse or use our store, certain technical data may be collected automatically by our website platform and related technologies.
- IP address and approximate network information
- Browser and device type
- Operating system and technical identifiers
- Pages viewed and interactions with the store
- Referral or source information
- Cookie and similar technology data
How We Use Information
Personal information may be used where reasonably necessary to operate the Arlonexa™ store and provide services requested by customers.
- Process Orders — receive payment confirmation, prepare purchases, arrange shipping, and provide order updates.
- Provide Customer Support — respond to product, delivery, return, payment, or account questions.
- Operate & Improve the Store — understand website performance, identify usability issues, and improve the shopping experience.
- Protect Our Services — help identify fraud, unauthorized activity, security incidents, and misuse.
- Marketing Communications — where permitted and where you have opted in when required, send product news, promotions, and store updates.
- Legal & Compliance Purposes — comply with applicable obligations, requests, and recordkeeping requirements.
Protecting Information Throughout the Shopping Process
We use administrative, technical, and organizational measures intended to help protect personal information from unauthorized access, misuse, loss, or disclosure. No online system can be guaranteed to be completely secure, but we work with established ecommerce and payment infrastructure to support safer transactions.
When Information May Be Shared
We may share relevant information with service providers that help us operate the store, fulfill purchases, provide customer support, process payments, perform analytics, prevent fraud, or provide advertising services.
Depending on how our store is configured, these categories may include:
- Ecommerce and hosting providers
- Payment processors
- Shipping and fulfillment providers
- Customer-service tools
- Analytics providers
- Fraud-prevention and security services
- Advertising and marketing partners
- Professional and legal advisers where necessary
Advertising & Analytics Technologies
Where enabled on our store, advertising and analytics partners may use cookies, pixels, tags, or similar technologies to understand website activity, measure advertising performance, and help deliver relevant content.
Meta technologies may be used for advertising measurement or audience-related functions where enabled.
Meta Privacy InformationGoogle services may support analytics, advertising, measurement, or other store functionality where enabled.
Google Privacy InformationAppLovin-related technology may support advertising services where it has been enabled for our store.
AppLovin Privacy InformationCookies & Similar Technologies
Cookies are small data files stored or accessed by a website through your browser or device. They can support essential functionality as well as analytics, personalization, and advertising.
You may be able to manage cookies through our available consent tools or your browser settings. Disabling certain cookies may affect some website functions.
Third-Party Websites
Our store may contain links to websites, applications, platforms, or services operated by organizations other than Arlonexa™.
Once you leave our website, the privacy practices of the destination service are governed by that third party's own privacy policy and terms.
We recommend reviewing those policies before providing personal information to an external service.
U.S. Privacy Choices
Depending on where you live in the United States, privacy laws may provide certain rights or choices regarding personal information.
Request access to certain personal information we maintain about you, where applicable.
Request correction of inaccurate information, where available under applicable law.
Request deletion of qualifying personal information, subject to legal and operational exceptions.
Opt out of certain targeted advertising or data-sharing activities where such rights apply.
California Visitors
California residents may have additional privacy rights under applicable California privacy laws. Available rights depend on how the law applies to our business and the information involved.
Browser Privacy Signals
Some browsers provide privacy preference signals such as Do Not Track or Global Privacy Control. Our response to these signals may depend on applicable legal requirements, browser functionality, and the consent-management technology enabled on our store.
Children's Privacy
The Arlonexa™ store is intended for general consumers and is not designed to knowingly collect personal information directly from children under 13.
If you are a parent or guardian and believe that a child has submitted personal information to us inappropriately, please contact us so the situation can be reviewed.
Security Incidents & Data Breaches
If a security incident involving personal information occurs, we will investigate the incident and take appropriate steps based on its nature and severity.
Where notification is required by applicable law, affected individuals and relevant authorities will be notified in accordance with the timing and procedures required by that law.
Email Communications & Marketing
We may use your email address to send information related to purchases, deliveries, support requests, account activity, and other transactional matters.
If you choose to receive marketing communications, we may also send information about Arlonexa™ products, promotions, launches, and store news.
- Marketing messages will not intentionally use deceptive sender information.
- Promotional email content will be identified where required by applicable law.
- Marketing emails will include an available unsubscribe mechanism.
- We will process valid opt-out requests in accordance with applicable requirements.
Changes to This Privacy Policy
We may update this Privacy Policy when our practices, services, technology, business operations, or legal obligations change.
The latest version will be displayed on this page together with the applicable “Last Updated” date.
Where applicable law requires additional notice of a material change, we will provide notice using an appropriate method.
Privacy Contact Information
Questions about this Privacy Policy or requests concerning personal information may be directed to:
Guangzhou Xingshang Yinli Network Co., Ltd.
Room 101, No. 8, North 2nd Lane,
Shangjing West Road, Dayuan,
Baiyun District, Guangzhou City
Email: service@arlonexa.com
Have a Privacy Question?
If you would like more information about how Arlonexa™ handles personal information, cookies, marketing choices, or an applicable privacy request, contact our customer care team and describe your request clearly.